Support Services

Our support services are automatically included with every system and provide our customers with peace of mind for the entire lifecycle of the agreement.

Health and Social eCare support technicians are contactable via the system Support Log. This is in-built to every solution, easy to use and maintains a historical record of the status of every support call raised. Alternatively, you can email our technicians at

support@healthandsocialecare.com

With IT cloud based solutions we understand data security is uppermost in the minds of our customers. You can be confident that your data will be safe and secure at all times.

At Health & Social eCarePLUS, we host our IT infrastructure services with IOMART - the UK's most accredited cloud service company. They offer seamless failover and fall back services, firewall services, anti-spam, anti virus and business contingency to multiple UK data centres.

All our services will be covered within your service agreement.